FAQ

FREQUENTLY ASKED QUESTIONS
If Elixseri, or face serums, are new to you, take a look at some of our most frequently asked questions to help understand why our serums are a truly effective addition to a skincare routine.
FREQUENTLY ASKED QUESTIONS
If Elixseri, or face serums, are new to you, take a look at some of our most frequently asked questions to help understand why our serums are a truly effective addition to a skincare routine.
  • Elixseri serums are simple and pleasurable to use and easy to integrate into your daily routine.
  • Each serum penetrates the deepest layers of the skin as the ingredients are micro-biotic.
  • The benefits build up over time, boosting and reprogramming skin’s own regenerative functions.
  • Each serum works synergistically with all other products and enhances whatever cleansing and protective care you are currently using.

Elixseri serums contain a higher concentration of active ingredients compared to a cream. This potency means that serums can accomplish more than other products.

Serums like ours are also targeted meaning that each formulation has a higher concentration of ingredients chosen to specifically treat your skin concerns. They will add power to your skincare routine, giving skin the extra energy it needs to perform its regenerative and protective functions.

Our serums are water-based and contain micro-biotic ingredients with tiny molecules meaning they can penetrate deeper and accomplish more than creams or cleansers. They also work over time to boost the skin’s own regeneration capabilities – including supporting the skin’s immune system, stimulating the production of collagen and elastin, reinforcing the skin’s own natural protective mechanism.

Elixseri serums are easy to use and can be combined with any other skincare product.

Yes, our serums are designed for all skin types.

Please fill in your Skin Profile for a personalised Serum System recommendation based on your skin type and skin concerns.

Absolutely. Elixseri’s driving mission is to support and optimise the skin’s microbiome and immune system. Our serums are proven to reduce irritation, repair damage and restore balance so that stressed and irritated skin is quickly calmed. Over the longer term, sensitive skin becomes more resilient and less reactive to external and internal stress.

Our top serum choice for sensitive skin: Skin Meditation

Yes. All of our serums are designed to be worn in even the most sensitive periods: there is no risk during puberty, pregnancy or menopause. However, if any adverse reaction or allergy should occur, discontinue use immediately and contact us.

Yes, our serums are unisex and can be used by everyone.

Yes, Elixseri serums are suitable for all ages. Due to the purity of our ingredients and our focus on microbiome, our serums are perfect for teenage skin.

Our top serum choices for teenage skin: Opening Act and Rescue Diver

Yes, our serums have been dermatologically tested for use around the eye area and can be used instead of an eye serum or underneath your usual eye cream. The exception is Opening Act which should not be applied to the eye area.

Yes. For example, you could use one at night and one in the day or you could layer them on top of each other.

We can provide you with a personalised ‘Serum System’ which recommends your Priority serum’, your ‘Treatment serum’ and a ‘Complimentary serum’, based on your skin type and skin concerns. For more information, fill in your Skin Profile here.

It really depends on your skin and even the time of year. If you have dry skin, you may want to add a cream on top of your Elixseri serum. However oily, normal and combination skin may feel that they do not need a cream on top.

Elixseri serums offer immediate results upon application. Depending on your serum choice, you will notice one or more of the following: skin resurfacing, surface hydration, line smoothing, firming or a radiance boost. However, all our serums are specially created to reprogramme your skin, and for this they need a bit of time (and you need to be patient)!

After one month of consecutive use, you will see remarkable results start to appear. For the treatment of more stubborn issues such as pigmentation or redness, we recommend that you use your Serum System for a period of at least three months.

No, none of our products or ingredients are tested on animals.

‘Clean’ can mean different things to different people and there is no industry definition to use to say that we are clean or cleaner than other brands. But we can say that we are 100% transparent about our ingredients and 98% of our ingredients come from natural sources.

Our serums do not contain parabens or silicones. Furthermore, they do not contain the following common cosmetic ingredients: alcohol, ammonia, aluminium, BHA/ BHT, DEA, ethanol based preservatives such as phenoxyethanol, essential oils, glycols, hydroquinone, mineral oils, PEGs, Phthalates, Sulphates, TEA, UREA’s.

Yes, we use tiny concentrations of synthetic fragrance/ parfum. It is important to understand that synthetic fragrances are not ‘bad’ – in fact they are scientifically proven to decrease adverse skin reactions that are more likely to happen with natural fragrances or essential oils. This is a perfect example of when a natural ingredient such as an essential oil, may trigger more sensitivities or irritations, than a man-made molecule.

Elixseri serums are designed to be a complement to any derm or beautician therapy, helping to control skin inflammation, protect cellular DNA and normalise your skin’s micro-biome. However, and because our serums are so ‘active’, we recommend a rest period of at least two days after any intensive treatment such as a glycolic peel or laser. Start to use your serum on day three and always under SPF.

Yes, Opening Act resurfacing serum is suitable for all skin types, including sensitive. Read our blog about exfoliating sensitive skin here.